The service Italy Toll-Free number allows you to rent a toll free number of Italy, to receive calls as if you were physically in Italy. The people who call this number will not pay anything, and it is you who receive the calls that pay them (Calls are free for callers, and they are paid by you). Incoming calls are charged per minute and the cost varies depending on the origin of the calls. You will find the cost of incoming calls HERE.
How works Italy Toll-Free number?
By subscribing to the Italy Toll-Free number, you will receive an activation email that contains your phone number, web interface access and the details of your SIP account (SIP user, password and SIP server), to configure your SIP terminal. This confirmation email will be sent between 1 and 24 hours.
If you don't have a SIP terminal (IP Phone, Smartphone, Tablet, computer, IP PBX) or you just want to receive calls from your Italy Toll-Free number on your landline or mobile phone without internet, you can forward incoming calls to your number. In this case, you will pay an additional cost for call forwarding (visit our call rates).
Receiving calls of Italy Toll-Free number
1- Receive calls on your mobile phone by installing an application such as zoiper or media5fone.
2- Receiving calls on your computer by installing a softphone such as zoiper or xlite.
3- Forward calls to your current phone number (option).
4- Receiving calls on your ip phone, sip adapter or pabx ip.
Key features of Italy Toll-Free number
Italy Toll-Free number to receive calls by internet.
Can receive more than 30 calls simultaneously.
Allows Identify callers before you answer (Caller ID).
Voip line with customizable voicemail.
Call forwarding based on time.
Compatible with iOS, Android and Windows, by internet ADSL, WiFi, 3G or 4G.
Requires internet with a minimum of 256 kbps upload and download.
Compatible with IP phones and sip adapters.
Supports audio codecs G729, G711a and G711u.
Web interface to manage your phone line.
Call log (calls made and received).
No term commitment or contracts.
Music for calls on hold…
Special conditions for Italy Toll-Free number
The following documents are required:
1 - Copy of an ID or passport.
The document must be valid and it can be from any country.
Sending the requested documents is mandatory for the activation of the Italy Toll-Free number. If you do not send the documents, the number will not be activated and the amount paid will not be refunded.
The customer subscribes the Italy Toll-Free number to receive calls by Internet and agrees to pay for each incoming call according to the Hivoox rates. To receive calls, the customer must have a sip device (PC, Smartphone, tablet, IP Phone, IP PBX etc.) connected to ADSL, WiFi, 3G, 4G etc.
The customer can also receive calls from Italy Toll-Free number on his landline or mobile phone with the forwarding function. In this case, each forwarded call will be charged at the rates in effect at Hivoox. The customer can also purchase voip minutes that will allow call forwarding to fixed or mobile.
Unsubscribe and refund
The Italy Toll-Free number is valid for 30 days and automatically renews each month on the same date. If you see high on 05, your next billing would be 05 the following month. To unsubscribe, simply send us an email and request to cancel the service. Note that you have to request the closure of your account, prior to the billing date and have no outstanding bill.