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Yes, if you are using a SIP terminal connected to the Internet, reception is free. However, if you divert calls to your landline or mobile phone, we will charge you for incoming calls based on our rates.

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The delivery is immediate. In some cases, delivery may take up to 24 hours. If you do not receive your number after this time, contact us.

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Yes, to receive calls you must have a SIP terminal connected to the Internet. Otherwise, you can forward incoming calls to your landline or mobile phone.

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Yes, we send the number bill every month. To pay for it, you must enter your account or follow the instructions on the invoice. The month starts from the activation date.

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The Switzerland service allows you to receive calls :

1- Receive calls on your mobile phone by installing an application such as zoiper or media5fone.
2- Receive calls on your computer by installing softphone such as zoiper or xlite.
3- Forward calls to your current phone number, you will see the forwarding rates hier: https://hivoox.com/telephony-services/call-rates.html
4- Receive calls on your ip phone or voip pabx.

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Yes, you can use our phone numbers to make and receive calls as if you were in the chosen country.

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By default, our numbers do not limit quantity. However, you can receive only one fax at a time. You should see the description of the fax number you want to find out more. If you wish to receive more than one fax at a time, you must contact a sales representative before subscribing to the fax number.

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You can configure the voicemail by dialing *98 from the sip terminal and follow the instructions.
If you have a mp3 or wav audio file, you can load them into the system or send them to us and we will configure for you.
You can see the configuration tutorial in our Tutorials and documents section.

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Yes, if you have a fax number at Hivoox, you can forward faxes to your current fax number if you do not wish to receive faxes via email. Fax forwarding have an additional cost, depending on our calling rates you see in the telephony / call rate category.

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Yes we provide trunk sip. You can manage CLI directly from your server. If you use a sip trunk, the configuration of outgoing calls depends exclusively on you. We do not provide support for server setting.

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Generally incoming calls are free. However, there are numbers where incoming calls are chargeable. You can see on the page of each number whether the incoming calls are free or chargeable.

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Our company

Founded by professionals with over 20 years of experience in the information technology and telecommunications, Hivoox Telecom is a voip service provider that offers services to businesses around the world.
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